Privacy Policy

At HVAC Group, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share information when you visit our website or use our services.

1. Information We Collect

We may collect personal information from you in the following ways:

Information You Provide

• Name

• Address

• Email address

• Phone number

• Vehicle information (make, model, registration number) – if applicable to service

Automatically Collected Information

When you browse our website, we may collect:

• IP address

• Browser type and version

• Device type

• Pages visited and time spent on the site

We may use cookies and similar technologies to enhance your browsing experience.

2. Cookies & Consent Management

We use the Lightweight Cookie Notice tool to manage your cookie preferences in compliance with GDPR requirements.

What We Collect via Cookies

• IP addresses

• Cookie identifiers

• Usage data

Legal Basis

• Article 6(1)(c) GDPR – Legal obligation

• Article 6(1)(f) GDPR – Legitimate interest in managing cookie consents

You are not legally required to provide personal data through cookies. However, refusing may affect some website functionality.

If you have any questions about our use of cookies, please contact us using the details provided in section 9.

3. Analytics

We use Google Analytics to gather anonymous information about user interaction on our website. This includes:

• Visitor behavior (e.g., pages viewed, time on site)

• Device and browser details

• Entry and exit pages

We do not allow Google to identify users personally. You can review Google’s Privacy Policy here.

4. How We Use Your Information

We may use your information to:

• Deliver our HVAC services

• Respond to service inquiries or customer support requests

• Communicate service updates, promotions, or business announcements

• Comply with legal obligations

5. Sharing Your Information

We may share your personal information with:

• Trusted partners or third-party service providers involved in service delivery

• Legal or regulatory bodies when required by law

We do not sell or rent your information to third parties.

6. Data Security

We implement industry-standard security practices, including encryption, to protect your data. While we take precautions, no method of internet transmission is 100% secure. We cannot guarantee absolute data security.

7. Your Rights Under GDPR

As a data subject, you have the right to:

• Access your personal data

• Correct inaccurate or incomplete data

• Request data deletion

• Object to or restrict how we process your data

• Withdraw your consent at any time

To exercise any of these rights, please contact us (see Section 9).

8. Policy Updates

We may update this Privacy Policy occasionally to reflect changes in our practices or for legal compliance. Updates will be posted on this page, and we may notify you by email if significant changes are made.

9. Contact Us

For questions or concerns regarding this Privacy Policy, or to exercise your data rights, please contact us:

HVAC Group
📞 Phone:+1 (908) 884-9296 / 07840 381981
📧 Email: penielhvac3013@gmail.com